Find out how to repair Outlook caught on loading profile

Find out how to repair Outlook caught on loading profile

 Outlook works with any and all e mail companies. You possibly can add a number of accounts and test the inbox for any one in every of them. Outlook can hold the inboxes for every account separate and you'll configure totally different guidelines for each.

Outlook may create totally different profiles. A profile can encompass totally totally different accounts and settings. It’s an effective way to maintain work e mail and private e mail separate.

Outlook stuck on loading profile

Repair Outlook caught on loading profile

Outlook will create a profile by default whenever you first set up and open it. The accounts you add are added to this profile. You possibly can at all times create different profiles and configure different accounts to it. 

Every time you open Outlook, the default profile is loaded. Usually, it is a seamless course of however Outlook could get caught loading a profile if there’s one thing incorrect with the profile that’s loading. Listed below are few issues you may attempt to repair the issue.

1. Restore Outlook

The very first thing to attempt when Outlook will get caught at any level, is to restore the app. It’s a easy course of that usually acts as a fix-all for a lot of issues.

  1. Open Control Panel.
  2. Go to Packages>Uninstall a program.
  3. Choose Microsoft 365 and click on the Uninstall button.
  4. Choose the Restore possibility.
  5. Permit the app to restore and open Outlook.

2. Restore inbox

Outlook comes with a built-in restore software that may repair issues with the profile and the inbox. This software is separate from the Microsoft 365 restore software and is particularly for Outlook. 

  1. Stop Outlook (be certain that it isn’t working within the System Tray). 
  2. Go to C:\Program Recordsdata.
  3. Search for the Microsoft Workplace folder and open the folder in your model of Workplace or Microsoft 365.
  4. Inside, run the Scanpst.exe file.
  5. Browse for and choose the PST file in your profile.
  6. Permit the software to repair the PST file.

3. Run in compatibility mode

In case you are utilizing an older model of Workplace, you might have to run Outlook in compatibility mode. 

  1. Find the EXE for Outlook or create a desktop shortcut for it.
  2. Proper-click the EXE/shortcut and choose Properties from the context menu.
  3. Go to the Compatibility tab.
  4. Allow Run this app in compatibility mode for.
  5. Choose Home windows 7 from the dropdown menu.
  6. Click on Okay.
  7. Proper-click the shortcut/EXE and choose Run as administrator.

4. Disable {hardware} acceleration

Outlook helps {hardware} acceleration nevertheless it’s probably not the kind of app that will profit from it. Disable it and the profile will load.

  1. Faucet the Win+R keyboard shortcut to open the run field.
  2. Within the run field, enter Outlook /secure and faucet the Enter key.
  3. Outlook will begin in secure mode.
  4. Go to File>Choices.
  5. Choose the Superior tab.
  6. Underneath the Show part, allow the Disable {hardware} graphics acceleration possibility. 
  7. Click on OK and give up Outlook.
  8. Open Outlook in regular consumer mode. 

Observe: If you don't see the Disable {hardware} graphics acceleration possibility, open different Microsoft 365 apps put in in your system and test in its Choices. The change you make in a single app will apply to all Microsoft 365 apps.

5. Run Outlook offline

Attempt working Outlook along with your system offline. The app could also be making an attempt to fetch new messages whereas it masses and that may trigger a battle.

  1. Click on the WiFi icon within the system tray and click on the Airplane mode toggle within the panel that opens.
  2. Open Outlook.

6. Set up pending updates

In case you have pending updates, whether or not they’re for Home windows 10 or for Microsoft 365, set up them. They could repair issues with Outlook.

  1. Open the Settings app with the Win+I keyboard shortcut.
  2. Go to Replace & safety.
  3. Choose the Home windows replace tab.
  4. Click on Examine for updates.
  5. Set up obtainable updates and restart the system.

7. Create a brand new profile

You possibly can at all times create a brand new Outlook profile if all else fails. It’s straightforward however you will want to set it up along with your e mail accounts, guidelines, and different settings.

  1. Faucet the Win+R keyboard shortcut to open the run field.
  2. Within the run field enter Outlook /secure and faucet Enter.
  3. As soon as Outlook opens in Secure mode, go to File>Account Settings>Handle profiles.
  4. Choose Select profile>New.
  5. Create a brand new profile.
  6. Restart Outlook.
  7. When Outlook opens, choose the brand new profile and Outlook will begin.


Outlook profile information might be corrupted if the app isn’t give up accurately, if an outdated add-in is put in, or there's a drawback with the account configurations. If all else fails, create a brand new profile. 

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